Official Data Protection

Ampm1 Privacy Policy – Malaysia Player Personal Data Protection

Ampm1 is committed to protecting the privacy and data security of every member. This Policy clearly explains how we collect, use, and safeguard your information.

Updated: 1 January 2026 Language: Bahasa Malaysia Jurisdiction: Malaysia Encryption: SSL 256-bit
Your Privacy Rights
Access your data anytime
Correct inaccurate information
Request data deletion
Object to data processing
Personal data portability
ampm1 Privacy Commitment: We do not sell, rent, or trade your personal data to third parties for marketing purposes. Your data is used solely to deliver the best service to you and to fulfil our legal obligations.

1 Introduction

This Privacy Policy ("Policy") describes how ampm1 ("we", "Platform" or "ampm1") collects, uses, discloses, and protects your personal information when you use our online entertainment platform at ampm1.org.

Ampm1 takes your privacy seriously. We understand that trust is the foundation of a good relationship between a platform and its players. Every decision we make regarding data management is guided by the principles of transparency, fairness, and security.

This Policy applies to all users of the ampm1 platform, including website visitors, registered members, and any individual who interacts with our services through any channel. By using the ampm1 platform, you agree to the data collection and usage practices as described in this Policy.

This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy ampm1 which forms part of the overall agreement between you and our platform.

2 Types of Personal Data We Collect

Ampm1 collects various types of personal data depending on the nature of your interactions with our platform. The following are the categories of data we collect:

👤 Full name
📧 Email address
📱 Phone number
🏠 Residential address
🪪 Identification card number
🎂 Date of birth
💳 Payment information
🌐 IP address
📍 Location data
📊 Transaction records
🎮 Game history
💬 Communication logs

For identity verification (KYC) purposes, we may also request official documents such as a copy of your identity card, passport, or valid travel document, as well as proof of address such as a recent utility bill or bank statement.

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as health information or religious beliefs unless required by law.

3 How We Collect Data

Ampm1 collects your personal data through several different methods:

  • Account Registration: When you register a new account at ampm1, you directly provide basic personal information such as your name, email, phone number, and date of birth.
  • KYC Verification: During the identity verification process, you submit official documents containing additional personal information to meet legal compliance requirements.
  • Financial Transactions: Every time you make a deposit or withdrawal, our system records the transaction details including the amount, payment method, and transaction time.
  • Platform Usage: While you use the platform, we automatically collect usage data such as games played, session duration, in-platform actions, and settings preferences.
  • Customer Communication: When you contact our customer support team via live chat, email, or other channels, the content of that communication is recorded for quality and issue resolution purposes.
  • Cookies and Tracking Technologies: Our platform uses cookies and similar tracking technologies to collect technical data such as device type, operating system, web browser, and usage patterns.

4 Purpose of Personal Data Usage

Ampm1 uses your personal data for lawful and transparent purposes. The following table outlines the primary purposes of data use along with the legal basis for each:

Purpose of Use Legal Basis
Managing and maintaining your account Contract
Processing deposits and withdrawals Contract
Identity verification (KYC) and fraud prevention Legal Obligation
Anti-money laundering (AML) Legal Obligation
Providing customer support Contract
Sending promotional offers and bonuses Consent
Usage analytics for platform improvement Legitimate Interest
Compliance with reporting obligations to authorities Legal Obligation

Ampm1 will not use your personal data for any purpose other than those stated above without obtaining your consent first.

5 Personal Data Sharing

Ampm1 understands that your privacy is a priority. We do not sell or disclose your personal data to third parties for commercial marketing purposes. However, there are certain situations where we may need to share your data:

  • Service Providers: We share data with trusted third-party service providers who assist us in operating the platform, such as payment processors, cloud service providers, and identity verification companies. All such providers are bound by strict confidentiality agreements.
  • Legal Requirement: ampm1 may disclose your personal data to government authorities, regulators, or law enforcement bodies when required by Malaysian law or a valid court order.
  • Fraud Prevention: To protect the platform and other players, we may share necessary information with fraud prevention agencies or financial institutions where there is reasonable suspicion of unlawful activity.
  • Corporate Affiliates: In the event of a merger, acquisition, or sale of business assets, your personal data may be transferred as part of that transaction. You will be notified before your data becomes subject to a different privacy policy.
Every third party that receives data from ampm1 is required to comply with data protection standards equivalent to or higher than our own.

6 Data Storage & Security

The security of your personal data is ampm1's top priority. We implement a comprehensive range of technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

Technical Security Measures:

  • 256-bit SSL encryption for all data transmission between your device and ampm1 servers
  • Encryption of sensitive data in databases using AES-256 encryption algorithm
  • Two-factor authentication (2FA) for account access
  • Continuous 24/7 security monitoring with intrusion detection systems
  • Regular security assessments and penetration testing
  • Role-based access control for ampm1 internal staff

Data Retention Period: ampm1 retains your personal data for as long as necessary to fulfil the purposes stated in this Policy, or as required by applicable law. Financial records are kept for a minimum of 7 years in accordance with Malaysian legal requirements. Once the retention period expires, data will be securely deleted or anonymised.

While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are also responsible for keeping your account password safe.

7 Cookies & Tracking Technologies

The ampm1 platform uses cookies and similar tracking technologies to enhance your experience and enable certain features to operate correctly. The following are the types of cookies we use:

  • Necessary Cookies (Essential Cookies): These cookies are required for the platform to function properly. They allow you to log in, navigate the platform, and use core features. These cookies cannot be disabled.
  • Performance Cookies: These cookies collect information about how you use the platform, such as the most frequently visited pages and any error messages. This data is used to improve platform performance.
  • Functional Cookies: These cookies remember your preferences such as language, region, and other personal settings to deliver a more personalized experience.
  • Analytics Cookies: We use analytics tools to understand overall platform usage patterns for continuous improvement purposes.

You can manage and control cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the ampm1 platform.

8 Your Rights Regarding Personal Data

As an ampm1 platform user, you have certain rights regarding your personal data. ampm1 respects and facilitates the exercise of these rights:

1
Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 30 days.

2
Right to Rectification

You may request corrections to inaccurate or incomplete personal data via your account settings or by contacting customer support.

3
Right to Erasure

Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to legal record-keeping obligations.

4
Right to Object

You may object to the processing of your personal data for specific purposes, particularly for direct marketing.

5
Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.

6
Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time without affecting the validity of prior processing.

To exercise any of the above rights, please contact our privacy team via email at [email protected] or via the platform's Live Chat. We will respond within 30 days of receiving your request.

9 Children's Data Protection

The ampm1 platform is intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.

If we discover that personal data of underage individuals has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. If you believe we may have collected data from a minor, please contact us immediately through our support channels.

10 Cross-Border Data Transfer

In operating the ampm1 platform, your personal data may be processed or stored on servers located outside Malaysia. ampm1 ensures that any such data transfers are carried out with adequate safeguards, including:

  • Use of approved Standard Contractual Clauses for international data transfers
  • Ensuring recipient countries maintain an equivalent level of data protection
  • Binding data processing agreements with all third-party service providers

11 Privacy Policy Amendment

Ampm1 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, new technologies, or updated legal requirements. When we make material changes, we will notify you via in-platform notifications or by email to your registered address at least 7 days before the amendments take effect.

The "Updated" date at the top of this page indicates when this Policy was last reviewed. Continued use of the platform after any amendments means you accept the updated Privacy Policy.

12 Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the ampm1 Privacy Officer via:

  • Privacy Email: [email protected] (response within 5 business days)
  • Support Email: [email protected]
  • Live Chat: Available 24/7 via the ampm1 platform
  • FAQ: Visit page FAQ for frequently asked questions related to privacy
You also have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant data protection regulatory body if you are dissatisfied with how we handle your privacy complaint.

Why Your Data Is Safe with ampm1

We invest in the best technologies and processes to ensure every member's privacy and data security is consistently maintained.

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Advanced Encryption

All data transmitted between your device and the ampm1 platform is protected by 256-bit SSL encryption, the same security technology used by leading banking institutions worldwide.

🕵️

24/7 Threat Monitoring

The ampm1 security team monitors our systems around the clock. Any suspicious activity is detected and addressed immediately before it can affect your account.

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Full Transparency

Ampm1 believes you have the right to know what we do with your data. Our Privacy Policy is written in plain language, free from confusing legal jargon.

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No Data Sales

We have never and will never sell your personal data to advertisers or third parties. Your data belongs to you — it is not a business commodity.

Legal Compliance

Ampm1 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant data privacy legislation to ensure your rights are protected.

Fast Complaint Response

Every privacy-related complaint or inquiry is handled by ampm1's dedicated Privacy Officer and responded to within 5 working days with a concrete resolution.

Enjoy Entertainment With Peace of Mind

Register an ampm1 account today and play with confidence, knowing that your privacy and personal data are always fully protected by the platform you trust.

Register Now Login
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