Ampm1 Terms and Conditions – Complete Malaysia Platform Rules Guide

1 Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the ampm1 platform, including the website, mobile app, games, and all related services provided by ampm1 ("Platform"). These Terms take effect as soon as you register an account or use any part of our Platform.

Ampm1 reserves the right to modify, add to, or amend these Terms at any time without prior notice. The latest version of these Terms will always be available on this page. Continued use of the Platform following any amendment constitutes your acceptance of the updated terms.

These Terms should be read together with Privacy Policy and Responsible Gaming Policy ampm1, which forms part of the overall agreement between you and ampm1.

2 Account Eligibility

To register and use the ampm1 platform, you must meet the following eligibility requirements:

• Age: You must be at least 18 years old or have reached the legal gambling age in your jurisdiction. ampm1 strictly prohibits use by minors.
• Legal Capacity: You have full legal capacity to enter into a binding agreement and are not restricted by any local laws or regulations from using our services.
• One Account: Each individual is only permitted to hold one active account. Registration of multiple accounts by the same individual is strictly prohibited and may result in the closure of all related accounts and forfeiture of balances.
• Accurate Information: All information you provide during registration and while using the Platform is true, accurate, and up to date.
• Non-Employee: You are not an employee, contractor, or immediate family member of an ampm1 employee or any of our affiliated companies.

3 Registration & Account Management

The ampm1 account registration process is designed to be simple and fast. Here are the key things you need to know about managing your account:

Password Security: You are solely responsible for keeping your login credentials secure. Use a strong and unique password for your ampm1 account. Do not share your login details with anyone, including family members.

Identity Verification (KYC): ampm1 carries out identity verification as required for all members. You may be asked to submit documents such as your ID card, bank statement, or utility bill as proof of address. This process is in place to protect you and to ensure the platform's compliance with legal requirements.

Account Activity: Accounts inactive for 12 consecutive months may be subject to a monthly administrative fee. ampm1 will notify you before any fee is charged.

• You are responsible for all activities that occur within your account
• Notify ampm1 immediately if you suspect any unauthorised access to your account
• Ampm1 is not liable for any losses resulting from unauthorized use that occurs before you file a report.
• Personal information in your account can only be updated through ampm1's official verification process

4 Deposits & Withdrawals

Ampm1 offers a variety of payment methods fully integrated with Malaysia's local banking systems and e-wallets to make your transactions seamless.

Withdrawal Conditions: Withdrawals can only be processed to an account or e-wallet registered in your own name. ampm1 does not process withdrawals to third-party accounts to ensure the security of your funds.

• KYC verification must be completed before your first withdrawal is processed
• Withdrawal method must match the deposit method used
• Ampm1 reserves the right to request additional supporting documents for withdrawals that exceed certain limits.
• Any attempt at fraud or money laundering will be reported to the relevant authorities

5 Bonuses & Promotions

Ampm1 offers a wide range of attractive bonuses and promotions for new and loyal members. All bonus offers are subject to the following terms:

Wagering Requirement (Rollover): Every bonus received carries a wagering requirement that must be met before any withdrawal can be processed. The specific wagering requirements will be stated in each promotional offer.

• Welcome bonus: 20x bonus amount wagering requirement
• Daily deposit bonus: 15x bonus amount wagering requirement
• Free spins: wins are subject to a 10x wagering requirement
• Weekly cashback: no wagering requirement, withdrawable immediately

Bonus Validity Period: All bonuses have a stated validity period. Unused bonuses or wagering requirements not fulfilled within the specified period will expire automatically.

Bonus Abuse Prohibition: Any attempt to abuse the ampm1 bonus system, including the use of multiple accounts, arbitrage betting, or strategies designed to meet wagering requirements without genuine risk, will result in the cancellation of all related bonuses and wins, as well as account closure.

6 Game Rules

All games on the ampm1 platform operate using a Random Number Generator (RNG) that has been independently certified by third-party auditing bodies. This ensures every game outcome is truly random and fair.

Game Results: The results of all games on ampm1 are final. Any dispute regarding game results must be reported within 24 hours of the incident. ampm1 will thoroughly investigate each complaint and make a decision based on accurate system records.

Technical Disruptions: In the event of a technical disruption during a game session, ampm1 will use system records to determine the valid game state. In cases that cannot be resolved, ampm1 reserves the right to void the affected round and refund the bet amount to the player.

• Players are responsible for understanding the rules of each game before playing
• Minimum and maximum betting limits vary by game type
• The use of automated software or bots to play is strictly prohibited
• Any discovered bugs or system vulnerabilities must be reported to ampm1 rather than exploited

7 Security & Privacy

Ampm1 takes our responsibility to protect all members' personal information and financial data seriously. Our platform uses 256-bit SSL encryption technology to ensure that all communications between your device and ampm1 servers are fully secure.

The policy on the collection, use, and protection of your personal data is detailed in the Privacy Policy ampm1. By using the Platform, you agree to the data processing practices as described in that Privacy Policy.

• Ampm1 will not sell or disclose your personal information to third parties without your consent, except as required by law.
• You have the right to request a copy of the personal data we hold about you
• Any material data breach will be communicated to affected members within a reasonable timeframe

8 Responsible Gaming

Ampm1 is committed to promoting responsible gaming. We believe that online entertainment should remain an enjoyable activity and never become a source of stress or financial hardship.

Ampm1 provides a range of self-control tools accessible directly from your account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending
• Loss Limit: Set a maximum amount you can lose within a specified period
• Session Time Limit: Set a time limit for each of your gaming sessions
• Temporary Self-Exclusion: Take a break from the Platform for 24 hours, 7 days, or 30 days
• Permanent Self-Exclusion: Option to permanently self-exclude from the ampm1 platform

9 Account Closure & Suspension

Ampm1 reserves the right to suspend or close any account under the following circumstances:

• Violation of any term in this document
• False or misleading registration information
• Suspected fraudulent activity, money laundering, or other financial crimes
• Use of unauthorised software or methods to gain an unfair advantage
• Abusive, threatening, or disruptive behaviour towards ampm1 staff or other players
• Failure to complete KYC verification requirements within the specified timeframe

If your account is closed for legitimate reasons unrelated to fraud, any eligible remaining balance will be returned to you within 10 business days.

You may also close your account at any time by contacting the ampm1 customer support team. Account closure requests will be processed within 5 business days.

10 Liability Limits

To the extent permitted by applicable law, ampm1 and its affiliates shall not be liable for any indirect, incidental, special, or consequential losses or damages arising from your use of, or inability to use, our Platform.

Ampm1 makes no warranties, express or implied, regarding the availability, accuracy, reliability, or suitability of the Platform for any particular purpose. Use of the Platform is at your own risk.

However, this limitation of liability does not apply in cases of wilful fraud or gross negligence by ampm1, or in any circumstance where such limitation is prohibited by law.

11 Amendment of Terms

Ampm1 reserves the right to amend, modify, or replace any part of these Terms and Conditions at any time. Material changes will be communicated to members via registered email or in-platform notification at least 7 days before taking effect, except where immediate changes are required for security or legal reasons.

It is your responsibility to review this page periodically to ensure you are always aware of the latest version of the Terms. The update date at the top of this page indicates when the last amendment was made.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the ampm1 Platform, please contact our team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the ampm1 Platform
• Support Email: [email protected] (response within 24 hours)
• FAQ: Visit the page FAQ us for answers to frequently asked questions.

We are committed to handling every complaint fairly and transparently. All formal complaints will be acknowledged within 24 hours and resolved within 14 business days.